Returns & Exchanges
At Staghead Designs, we take pride in our handcrafted jewelry and want you to be completely satisfied with your unique piece. If your order isn't perfect, we offer a streamlined return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your jewelry in its original luxury packaging, ensuring all certificates and promotional materials are included.
Ship It Back
Affix the prepaid shipping label provided by our system and drop the package off at any authorized carrier location.
Inspection and Refund
Once our artisans inspect the item for quality assurance, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing